Support
Email hello@tryhecate.com. If something isn't working, tell us what you were doing when it happened, and which phone you use. We aim to reply within two working days.
Your subscription
Subscriptions are managed by Apple or Google, not by us. To change or cancel one, open Hecate's Settings and tap Manage subscription, or go straight to your store:
Refunds are handled by the store you paid through.
Your account
You sign in to Hecate with Apple or Google, so there's no Hecate password to reset. If you can't get in, check that you're using the same Apple or Google account you first signed in with.
To delete your account, open Settings, then Account, then Delete account, or delete it without the app.
Your health
We can't give medical advice. For questions about symptoms or treatment, please talk to a doctor or other qualified healthcare professional. If you think you may be having a medical emergency, call your local emergency number.